If no entry in Device Manager for Bluetooth, click on View tab > Show hidden devices and then check for Bluetooth entry. If yellow exclamation mark, right click on entry and select Update Drivers and follow the prompts If red cross, right click on entry and select enable, exit Device Manager and test Bluetooth. If no red cross or yellow exclamation mark next to the entry, right click on entry and select Properties, then look in General Tab > Device Status Right click Windows Start button, select Device Manager and locate Bluetooth entry. What is the status of the Bluetooth adapter in Device Manager?
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